Careers | Full Time Supervisor
Full Time Supervisor
JOB TITLE |
REPORTING TO |
DEPARTMENT |
LOCATION |
Full Time Supervisor |
Store Manager and HQ |
Retail |
Soho |
PURPOSE |
This role drives the store sales in line with financial objectives set through a premium level of customer service skills. |
KEY RELATIONSHIPS |
The candidate will need to have excellent people skills and work alongside the store team to help drive sales. |
KEY RESPONSIBILITIES |
- Be a strong presence on the shop floor to drive sales and assist with sales demands of the shop floor. |
- Support the store manager with the day-to-day operations. - Exceed expectations in delivering premium customer service to new and returning customers. - To be an ambassador of Percival and have an understanding of the brand values, in which you can translate this to customers entering the store. - Use initiative to make decisions and troubleshoot any problems that may arise. - Ensure the store is achieving targets both commercially and operationally. - Maintaining store standards. Assisting with the visual merchandising, regularly updating mannequins and generally keeping the store tidy. - You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time.
DIRECT REPORTS |
All store staff. |
CORE SKILLS YOU WILL DEVELOP |
- Account/Client relationship management |
- Collaboration with wider business areas - Strategic Thinking - People Management - Operational excellence - Influencing - Leadership - Adaptability - Creativity - Conflict Management - Expanding Personal Network - Audience understanding and engagement - Trend insight
EXPERIENCE & CORE SKILLS |
Previous retail experience is essential. |
Please send CV and cover letter to alfie@percivalclo.com