DELIVERY - Our free UK delivery is currently estimated to take 1-3 working days. Our couriers are taking the necessary precautions and all deliveries will be contactless. Someone will still need to accept the parcel and provide a name upon delivery.
YOUR DETAILS - Please make sure that you are providing an appropriate address for delivery. Once your order has been placed we are unable to amend delivery addresses.
Our rest of world shipping is available but most countries are experiencing delays with inbound shipments due to staff shortages.
RETURNS - We are still operating our free returns, and you now have a 30 day window to get the item back to us. You are still subject to all other terms.
OUR STUDIO - At Percival we are working remotely with the exception of a skeleton team packing in our studio. We are following all recommended guidelines with gloves and masks being worn and regular sanitation taking place.
BE PATIENT! - Due to the unusual methods of operation, there may be a longer wait than usual in regards to customer queries and processing returns. If you haven't heard from us DON'T PANIC, we will get to it ASAP.
As always, your patience is much appreciated.