International Shipping & Returns
INTERNATIONAL SHIPPING & RETURNS
← Swipe to see shipping and returns per territory →| COUNTRY/ GROUP |
FREE SHIPPING THRESHOLD |
EXPRESS SHIPPING | DUTIES & TAXES PAID | FREE RETURNS |
|---|---|---|---|---|
| UK | £100 | £7 // Next working day (order by 8pm) | YES | £3 (Free for Membership tiers 2 & 3). |
| EU* | €130 | €12 // 1-3 days | YES | YES |
| UNITED STATES | $100 | $10 // 1 - 4 days | YES | YES |
| AUSTRALIA | $200 | $20 // 3 - 7 days | YES | YES |
| NORWAY | 1250 kr | 120 kr // 1 - 2 days | YES | YES |
| SWITZERLAND | CHF 130 | CHF 13 // 1 day | YES | YES |
| CANADA | $180 | $12 // 1 - 6 days | DUTIES YES // TAXES AT CHECKOUT | YES |
| UAE | 550د.إ | 60 // 2 6 days | CALCULATED AT CHECKOUT | 45 |
| JAPAN | P¥16000 | JP¥1800 // 3 - 4 days | CALCULATED AT CHECKOUT | JP¥13000 |
| MEXICO | $3000 | $350 // 3 - 5 days | CALCULATED AT CHECKOUT | $130 |
| NEW ZEALAND | $200 | $20 // 3 - 6 days | CALCULATED AT CHECKOUT | $17.50 |
| REST OF WORLD** | £110 | - | CALCULATED AT CHECKOUT | £9 |
| REST OF EUROPE*** | £10 | - | CALCULATED AT CHECKOUT | YES |
Please note shipping rates can fluctuate up or down due to exchange rates.
If you have any questions please contact hello@percivalclo.com
Need to track an international order?
Click here to enter your order details within the Global-E Returns Portal, our global shipping partner.
Need to make an international return or exchange?
Click here to enter your order details within the Global-E Returns Portal, our global shipping partner.
If you’d like to make an exchange, please click ‘replacement’ when you are creating your return through the Global-E portal.
We kindly ask you to use Percival's free returns label system for any International returns - this ensures a free return for you and access to tracking for our customer service. If you use an alternative option to return, we cannot guarantee shipping time or tracking.
Your return must be made from the country your order was shipped to originally and cannot be returned from another country. Apologies for any invoncivence caused.
If your return isn't listed as free then will be a subsidised cost which will be deducted from your final refund. We have arranged this in the hope it will make it cheaper and easier than using your normal postal service. Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU).
Goods must be returned within 21 days from when dispatched in their original condition with all tags still attached. Any time after 21 days or if the original condition is not met we reserve the right to refuse refunds or exchanges. Returns will be refunded to the same method of payment, please allow up to 5 working days for the refund to appear in your account.
To get further help with your international orders, please click here.
If you need to contact us regarding any matter, please email hello@percivalclo.com and we'll be more than happy to help!
Who are Global-E?
We partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship Percival to 100s of destinations worldwide.
When you buy your Percival clothing through Global-e, you will see that your payment method is charged by **Global-e // Percival**.
This purchase is subject to Global-e’s Terms and Conditions and Privacy Policy (which is clearly presented at checkout before you place the order).
*EU: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland (Republic of), Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Vatican City State (Holy See)
***Rest of Europe: Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Guernsey, Isle of Man, Jersey, Liechtenstein, Moldova, Montenegro, North Macedonia, San Marino, Serbia, Ukraine
**Rest Of World: Algeria, American Samoa, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Saint Eustatius and Saba, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Cambodia, Cape Verde, Cayman Islands, Chile, China, Colombia, Comoros, Cook Islands, Costa Rica, Curacao, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, Georgia, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Iceland, India, Indonesia, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Korea (South), Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Macau, Madagascar, Malawi, Malaysia, Maldives, Marshall Islands, Martinique, Mauritania, Mauritius, Micronesia, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, Nicaragua, Nigeria, Niue, Northern Mariana Islands, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Reunion, Russia, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Singapore, Solomon Islands, South Africa, Sri Lanka, St Barthelemy, St Martin, Sudan, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (U.S.), Wallis and Futuna Islands, Zambia, Zimbabwe