UK Shipping & Returns



FREE SHIPPING
THRESHOLD
EXPRESS SHIPPING ECONOMY SHIPPING FREE RETURNS
£50 £7 // Next working day £5 YES

 



Making a UK return? Click here.





Shipping

Hived SAME DAY Zero Emission London Delivery available for orders placed before midday Monday-Friday - £10

UK Tracked Next Working Day delivery is available on orders placed before midday, Monday - Thursday - £7.00. 

UK Tracked Economy shipping is 2-4 working days - £5 (or free for orders over £50).

For further information on HIVED's emission free delivery, please click here

International Shipping | For all information on international shipping costs, please click here. 

If you have any questions please contact hello@percivalclo.com


Returning your item 

Free returns on all UK orders. 

We kindly ask you to use Percival's free returns label system for any UK returns - this ensures a free return for you and access to tracking for our customer service team. If you use an alternative option to return, we cannot guarantee shipping time or tracking. 

Goods must be returned within 14 days from when they were received in their original condition with all tags still attached. Any time after 14 days or if the original condition is not met we reserve the right to refuse refunds or exchanges.

GOODS HAVE TO ARRIVE WITH US WITHIN THE 14 DAY WINDOW. ONLY REQUESTING YOUR RETURN WITHIN THE 14 DAYS DOES NOT COUNT.

Returns will be processed within 5 working days from when they arrive back with us.

Details of how to return your order are included on the A5 returns card included with your order or by clicking here.

International Returns | We have expanded our list of countries around the world eligible for free returns. A full list of these can be found here.

 

For any further questions please contact hello@percivalclo.com.